BOOKING
TERMS AND CONDITIONS
1) BOOKING
The booking form must be completed and signed by the party leader
(hereafter
called the Guest(s)) who must be over 18 years of age. The signing
of the booking form shall be deemed to constitute the acceptance of
the Booking and Payment Procedure plus Terms and Conditions by the
Guest and shall be a warranty by the person so signing that they have
the authority to act on behalf of the persons named on the booking
form including any substitutions or additions by any subsequent agreed
amendments to the booking.
The procedures and conditions will still apply even if for any reason
the booking
Form has not been completed by the client, e.g. in the case of a late
booking request by telephone which necessitates immediate commitment.
The booking is not accepted until the completed and signed Booking
Form together with the appropriate deposit has been received and the
Acknowledgement/Receipt has been issued. If the booking is not accepted
for any reason the deposit will be refunded in full. Amendments to,
or cancellation of the booking by the Guest will be subject to the
provisions of sections 6 and 8 of these terms and conditions.
The accommodation cannot be shared, assigned or sublet and only those
persons
named on the booking form are permitted to stay in the property. Persons/children
under the age of 18 years are not accepted unless accompanied by parents
or an
adult.
2) PAYMENT
Deposits and payments should be made in accordance with the Bookings
and
Payments Procedure. Failure to comply with the payment procedure
will be deemed to be a cancellation by the Guest and will be subject
to the cancellation charges as detailed in Section 8.
3) RENTAL PERIOD
Reservations normally run Saturday to Saturday and are for a minimum
of 7 nights
But other periods may be able to be accommodated by arrangement.
The Villa is available for occupation from 4-00 pm (local time)
on the day of arrival
until 11-00am (local time) on the day of departure. We will do our
very best to
accommodate any required changes in these times, but it cannot be
guaranteed.
4) RENTAL CHARGES
The Villa rental charges and the items included are as detailed
in the Weekly
Rental Charges.
5) PRICE GUARANTEE
The rental price you will pay is fully guaranteed once the deposit
has been paid and
the acknowledgement/receipt has been issued.
6) AMENDMENTS
The effective date of the amendment is the date on which details
of the proposed
amendment are received in writing. Wherever possible, any amendment
to the
booking requested after the booking has been confirmed will be accommodated.
Dependant on the nature of the amendment additional costs may be
incurred.
7) THE SECURITY BOND
The Guest is solely responsible for any damages or breakages that
may be caused
to the property or its contents and also for any loss of items in
the inventory during their stay. Therefore £150 or $250 refundable
security bond payable with the final balance, will be held against
such an eventuality. The Villa is inspected both before and after
each occupancy and upon confirmation that all is in order, this
deposit will be refunded in full. Since it is not possible to check
the Villa before departure, the security bond will be reimbursed
as soon as possible after the Guest has departed.
Charges for damages/losses or any maintenance/repairs to the Villa,
equipment,
amenities or fixtures necessitated by misuse will be at the discretion
of the Owners Management Company and will be deducted from the Security
Bond. In the event of any damage/loss, which is assessed to be in
excess of the Security Bond, the Guest will be held responsible
for full reimbursement of the outstanding amount within fourteen
days notice of such costs. We would appreciate that the property
is left clean and tidy at the end of the rental period.
8) CANCELLATION
Any cancellation by the Guest must be notified in writing directly
to the Owner.
The cancellation will become effective from the date we receive
the written
Notification and any cancellations are subject to a charge as detailed
below:
Notice given:
A cancellation of a booking up to 8 weeks before departure - 100%
A cancellation of a booking between 4- 8 weeks before departure
- 75%
A cancellation of a booking up to 4 weeks before departure -Deposit
Only
The owners, at their absolute discretion, may agree to waive some
or all of these
charges if they are able to replace the cancelled booking with another
booking on
the same or better terms. The security deposit will always be returned.
In the unlikely event that circumstances beyond the owners control,
necessitate
a cancellation of the rental agreement by the owners, the owners
reserve the right to cancel any bookings at any time and would only
be liable to refund monies already paid by the client. In these
circumstances we would then endeavour to find replacement accommodation.
9) TRAVEL ARRANGEMENTS/REQUIREMENTS
The clients accept full responsibility for making travel arrangements
to ensue their
occupation of the property for the period reserved. No responsibility
or liability is
accepted in respect of loss or damage, or alterations to the dates
caused by flight delays or cancellations, weather conditions, industrial
disputes, etc.
All passports, visas, travel and health certificates are the clients
responsibility and
The owners accept no responsibility for any delay or expenses incurred
or any
irregularities with your documentation.
Travel Insurance (including cancellation
coverage) is vital for you and your party,
especially in the USA. Please ensure that you have cover in place
and that it is
sufficient for your needs.
10) FORCE MAJEURE
The Owners and their representatives accept no responsibility whatsoever
and no compensation or any other payment will be made if any cancellation
or change to the terms of the booking becomes necessary due to a
war or the threat of a war, riots, civil commotion, terrorist activities,
industrial disputes, natural and nuclear disasters, fire flood,
adverse weather conditions, building or construction in progress
within the community, technical problems with transportation, closure
or congestion of airports, alterations or cancellation of schedules
by carriers, or any other events beyond our control.
11) COMPLAINTS
In the unlikely event a problem should arise whilst on holiday relating
to the Villa,
the Guest should immediately contact our Management Company (their
details will be supplied prior to your departure and are also found
in the Welcome Book, which is found in the Villa). The Management
Company will seek to resolve matters speedily.
12) BROCHURE DESCRIPTION
Whilst all information supplied in the brochure is deemed to be
correct to the best
of our knowledge, it is understood that the information is for guidance
purposes only, but could change from time to time, and does not
form part of any contract.
13) LIMITATION OF LIABILITY
Although every effort is made to ensure that the Villa is in perfect
condition, and
described in the literature supplied, it is a condition of acceptance
of the Terms and Conditions that the Guest understands that the
information is as supplied at the time of writing and is subject
to change without notice.
It should be pointed out that as many communities still have ongoing
building and construction work in progress, over which we have no
control whatsoever, the Owners and their representatives accept
no responsibility and no compensation or any other payment will
be made to any Guest in respect of any disturbance, annoyance, inconvenience
or any other problems that may be caused or created by or in response
to any such building or construction work being carried out within
the community. Guests specifically requiring information regarding
building or construction work affecting the Villa should request
this information before booking.
The Owners do not accept liability for loss of main services nor
the consequences of the actions or omissions of the persons who
control the supply of the main services. The Owners cannot accept
any responsibility for third party claims, accidents, damage to,
or loss of property, or for any expenses incurred for any reason,
including changes caused by Force Majeure, regardless of howsoever
they may have occurred, nor can liability be accepted for injury
as a result of the use of the pool or the spa (jacuzzi).
Guests are specifically advised not to allow unsupervised children
to use the pool or the spa(jacuzzi), and to use the supplied safety
fence. GLASS is not permitted in the pool area. Again, we advise
that the Guests take out an "all risks" Travel
Insurance policy.
14) PETS AND SMOKING POLICY
The Villa is a non-smoking property. If you smoke we request that
you enjoy it either outside or on the screened patio, where ashtrays
are provided. Thank you for your help and understanding. Please
note that pets are not allowed in the Villa.
15) RESPONSIBILITIES
It is the responsibility of each Guest to read and understand the
Welcome Book in the Villa. The Villa will be professionally cleaned
prior to Guests arrival and again after the Guests departure, but
we kindly ask that the Villa is left in an orderly state before
leaving.
It is the Owners responsibility to ensure that the Villa is available
for the Guest for the times requested and that it has been prepared
in readiness for the Guest's arrival. In the unlikely event of there
being a problem with the Villa, it's contents, running or operation,
including any community problems, the Guest should contact our Management
Company in Florida, (details of which will be supplied prior to
departure).
The Management Company are the only people that are able to resolve
any problems regarding the Villa during the rental period.
16) LAW
This contract is subject to and shall be construed in accordance
with the laws of
England and the parties herby submit to the exclusive jurisdiction
of the English
Courts
17) ACCESS
The client is to allow the owner and their agents the right to enter
the property
to carry out maintenance
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